SECTORS

GUIDELINES FOR RECEPTION OF SAMPLES IN FOODLAB’S DEPARTMENTS

1.

A FoodLab representative can collect laboratory test samples from the customers’ premises upon submission of a collection request.

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2.

Sample collection requests shall be submitted at least 24 hours before collection at the following telephone number: 02 278 1166.

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3.

Samples must be accompanied by one of the following documents:

-Request for laboratory testing
-Other document - accompanying letter, report, work order, purchase order, request;

4.

The accompanying document shall contain the following minimum information:

-Client name: name of natural person, name of legal person, tax ID number, address, name and place for sample collection;
-Sample description - name;
-Name of manufacturer, trademark or other marking;
-Manufacturing date, lot number;
-Quantity in grams or milliliters;
-Number of submitted samples (number of units by sample);
-Precisely defined parameters to be tested;
-If needed, a firm request to present the results with uncertainty;
-Firm request to be present at tests;
-Telephone number;
-Manner in which results are handed over: at FoodLab's premises, delivered by currier by payment upon receipt or by electronic payment.
-Name, position and signature of customer representative.

5.

Samples shall be delivered to the FoodLab’s reception counter where a FoodLab employee shall check the accompanying documents.

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6.

No sample shall be accepted without the necessary accompanying documents or with incomplete information. Oral or phone orders shall not be accepted.

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7.

Decaying samples or samples with damaged packaging shall not be accepted, unless specifically requested in the accompanying document.

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8.

Minimum accepted food quantity for testing:

-For physico-chemical tests - 300 grams
-For microbiological tests: salmonella and listeria - 250 grams, all other tests - 200 grams.
-For organoleptic tests - 6 units of final user package (if possible) or at least 600 grams of product;
-For products requiring description of packaging - at least one piece, package or unit.

9.

Minimum quantity of water required for testing:

-For physico-chemical tests - 1500 milliliters
-For microbiological tests - not less than 2000 milliliters;
-For organoleptic tests - 6 units of final user package (if possible) or at least 1000 milliliters of product;- For products requiring description of packaging - at least one piece, package or unit.

10.

The customer shall be responsible for the condition of sample.

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11.

If control samples are submitted, this should be stated in the request.

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12.

When collected by client, samples shall be placed in clean containers; when collecting samples for microbiological testing, sterile containers and tools must be used.

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13.

Duration of laboratory tests:

-3 to 5 working days for physico-chemical tests;

-3 to 7 working days for microbiological tests. For canned products this period is 7 days longer;

-Up to 2 working days for organoleptic tests.

OUR DEPARTMENTS

1. SAMPLE RECEPTION DEPARTMENT

The lab has specialized vehicles equipped with a cooling system which ensure optimal temperature and hygienic conditions during sample transport to preserve the sample integrity until the testing is performed.
Our team is trained to visit customers and collect samples. It works according to a weekly schedule, covering all regions of the country. We can visit our customers at a convenient time and collect the samples, observing all applicable national and international standards or we can just transport samples already collected.

2. MICROBIOLOGY LAB

The lab occupies the following premises: sample preparation; preparation of nutrient bases and incubation; seeding; sterilization and washing. The microbiology lab tests microorganisms for food and water safety and performs hygiene swab tests.

3. PHYSICO-CHEMICAL LAB

The lab consists of four rooms and storage for reagents and glassware. It is used to perform tests to determine product composition (fat, protein, carbohydrates). Tests are performed using standardized analytical methods.